Quick Contact

For full details on how to refer via acute speciality pathways and alternative solutions, visit the Acute Referrals section.

Lister Hospital

Lister Switchboard: 01438 759 928 (GP Bypass Number)
Medical Referrals: 07500 792 616
Paediatrics: 07500 882 733
Plastics: 07717 274 689
Orthopaedics: 07717 301 721
Ophthalmology: 01438 28 8266 or 01438 28 8273
Frailty: 07500 092 322

Other

Prevention of Admissions: 0300 123 7571 (excludes Royston)
HPFT Single Point of Access (SPA): 0300 777 0606 (GP Hotline)
Palliative Care: 01462 427 034 (in-hours) or 01462 679 540 (out-of-hours)
Acute In-hours Home Visiting Service: 0845 6151 919
QEII Ambulatory Care: 01707 247 567 (needs accompanying letter: can be sent to accq.enh-tr@nhs.net)
Integrated Point of Access for social care: 01438 844 344
Palliative Care Advice: 01462 416 794 (GCHC - 24/7)
North Herts Palliative Care referrals: 0300 123 7571
East of England Ambulance Service NHS Trust: 0345 601 3733

Pathology

Addenbrookes Bloods: 03331 03 2220
Addenbrookes Microbiology: 01223 25 7037
Lister Biochemistry: 01438 28 5461
Lister Haematology: 01438 28 4961

For Patients

HPFT General SPA Helpline (including wellbeing service): 0300 777 0707 (Mon to Fri; 9am - 6.30pm)
HPFT Emergency SPA Helpline: 0800 6444 101 (24/7 access)
Lister Radiology Helpdesk: 01438 28 4030

After requesting on ICE, most X-rays can be performed as a walk-in service without the need for a time slot. A walk-in service exists for Lister Hospital, QEII Hospital and Hertford County Hospital. Patients do not need to present a request form as these are processed electronically.

This information leaflet includes opening times and useful information and instructions for patients.